For everything — support, refunds (see our Refund Policy), privacy questions (see our Privacy Policy), reporting abusive or infringing content on a Lovlio Site, or business enquiries — write to support@lovlio.in. A real person reads it, usually within one working day.
Where we are based
Yash Aggarwal (sole proprietor, operating as Lovlio)
New Delhi, India
Grievance Officer (IT Rules + DPDP Act, India)
- Name: Yash Aggarwal
- Email: support@lovlio.in
- Location: New Delhi, India
We acknowledge complaints within 24 hours and aim to resolve them within 15 days from the date of receipt.
What we will never do
- We will never ask for your Google account password, your card PIN or CVV, your UPI PIN, or any OTP.
- We will never call or message asking you to install screen-share apps (AnyDesk, TeamViewer, etc.) to “help with a refund”. If anyone claiming to be from Lovlio does this, it is a scam — please report it to support@lovlio.in.